Senior Product Designer

We have a fantastic opportunity for an experienced Product Designer to join our growing team

The opportunity

The role will report to the Head of Product Design for the Shieldpay group and work closely with Product Owners, Designers, Developers and Business Analysts. Alongside other workstreams, you will join a scrum team working in sprints to build on our Platform solution, Paycast. You might be a Senior Designer with a UI/UX background, looking to build on your management experience in a collaborative culture.

What you’ll be doing

  • Lead and take an active part in the creation of UI for internal and external-facing user dashboards
  • Drive the Product Design forward, balancing business requirements and priorities Create tasks that enable you and the team to design, validate and build the solution effectively
  • Understand the users, create personas and define their needs and pain points
  • Help the team to create detailed user flows for scenarios based on technical and business requirements
  • Identify and prioritise the happy and unhappy paths for wireframe designs
  • Design wireframes and lo-fidelity screen flows and validate with stakeholders
  • Design prototypes for ideation and user feedback
  • Lead usability tests, write scripts, distil data, present findings and recommendations to find solutions that meet the needs of the users
  • Decide when to test and when to use pattern research
  • Create design tickets, defining the scope and acceptance criteria with the team 
  • Plan for sprints with the scrum team and manage your workload to consistently deliver designs ahead of development
  • Manage and deliver design of consistent graphics, icons, Atomic Design components and page designs
  • Maintain the structure and documentation of the design system in Figma to ensure it is easy to use and update
  • Share designs for easy interpretation by Developers and QA
  • Help to define specs for interaction design, including animations 
  • Write product copy that fits with our tone of voice and formatting
  • Identify and execute on short-term and long-term UX/UI improvements
  • Iterate UI based on prioritised functionality and feedback
  • Stay abreast of industry news, competitors and be an advocate for trying new technology 
  • Uphold our team and brand standards, as a person and through your design

What are we looking for in you

  • 5+ years as a Product designer
  • A portfolio that showcases your design process for UI and UX
  • Good understanding of mobile-first, apps, responsive/fluid design
  • Knowledge of interaction design and information architecture
  • Experience of Atomic Design principles
  • Good grasp of user-centered design, conducting research, rapid prototyping, usability, and accessibility
  • Fluent with the software we use; Figma, Miro, InVision, Illustrator, Photoshop
  • Excellent verbal and written communication skills
  • Good listening skills, understand stakeholder goals/pain points
  • Ability to receive, internalise, and act strategically on feedback
  • Excellent analytical skills and a problem-solving aptitude
  • Effective time management, ability to identify when to invest more time
  • Ability to articulate and demonstrate reasoning for design decisions
  • Basic HTML/CSS knowledge for communication with developers
  • Ability to create consistent icons and graphics from scratch
  • A sharp eye for detail and typography

SPG is an equal opportunities employer. For us building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age 

Additional information

  • Remote status

    Flexible remote

We usually respond within two weeks

Or, know someone who would be a perfect fit? Let them know!



We’re proud that we are able to offer a package of benefits that is above the UK fintech average, designed to look after our people at every stage of their journey with SPG. But don’t think we are resting on our laurels, we are constantly reviewing our offering, and listening to feedback, to make sure we are able to help and support our team…

  • Share options

    We are pleased to issue each new employee a package of share options which ensures that they really can be part of the Group's success.

  • Private medical insurance

    We offer cover for our employees with no financial excess, and coverage of pre-existing conditions, from what we believe is the industry leader in physical AND mental health cover.

  • Life assurance

    Our employees can rest assured that their loved ones will be supported should the worst happen.

  • Pension

    We have a matched workplace pension scheme via Nest

  • Interest-free season ticket loan

    It may not have had a big take-up in 2020 – but it’s there if our people need it.

  • Unlimited annual leave

    We did away with the old-school cap on annual leave allowances to ensure our employees are able to step away from the office and keep a healthy work/life balance. (and we underpinned this with a minimum amount to make sure that it is taken!)

  • Mental well-being days

    Our employees can take a day a month away from work without booking or need to seek approval – for those days when your head is just not in the right space.

  • Enhanced allowances

    From maternity leave to eyecare, we don’t just offer the basic – we make sure that we are able to go the extra mile and offer well above the average for our employees.

  • Mental well-being support

    We have a calendar of events throughout the year for our employees – as well as the offer of membership to download the Calm app for each employee.

  • Flexible working

    We were always flexible in our approach even before the pandemic – and we are pleased to treat our employees like real adults and judge them on the work they do – and not the hours that they have sat at their desk.

Workplace & culture

Our team is filled with ambitious, curious and entrepreneurial people. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment, recognised by being placed within the top 50 startups to work for in 2021 by Tempo. 

We don’t like old fashioned corporate hierarchy. Instead we like to empower our people to make a change and be autonomous in their role with all the support you need with the other teams around you.

Already working at SPG?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor